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Two Fish Charters company policies
and other important information
Payment and Booking Policy:
A $1500 deposit is required to book a trip. A reservation is not valid without a deposit. We will hold the reservation for interested parties for 2 weeks only. After that time, if no deposit is recieved, the reservation is void, and the date becomes available for booking to other parties. A confirmation will be mailed or emailed to the client after Two Fish Charters recieves a deposit. All deposits, sales, and purchases are final. Deposits are fully refundable 6 months or more before the departure date, only. Full payment is required before the departure. Only cash, cashiers checks, and money orders will be accepted as payment at the time of departure. No personal checks are accepted on the day of departure, but may be mailed at least 2 weeks before the departure date. In the event of bad weather, mechanical failure or other unforeseen circumstance before departure, Two Fish Charters will refund the deposit or payment in full. The client will also have an option to re-book a trip at a later date. No refunds will be given if a trip is cut short due to illegal, violent or belligerant behavior by the client. If a trip underway is cut short because of bad weather, mechanical failure, or other unforeseen circumstances that prevents us from fishing, a partial refund will be given, based on the completed duration of the trip.
Prices are subject to change. Two Fish Charters reserves the right to adjust trip prices due to a substantial increase in fuel price, or if the trip was booked more than 12 months in advance.
Cancellation Policy:
Two Fish Charters strives to make your fishing trip an enjoyable and memorable experience. The captain and Two Fish Charters reserves the right to cancell any trip at any time due to bad weather, mechanical failure, safety, or other unforeseen circumstances that prevent us from fishing. Two fish Charters will make all efforts to, but is not required to notify the clients of trip cancellation prior to departure. It is the clients responsibility to check with the captain the day before the trip departure, after 2 pm. EDT, by calling ph. 305 797-6396. In the even of the trip cancellation, Two Fish Charters will not be held liable for any travel, hotel, or other consiquential costs by the client.
Equipment Failure:
Two Fish will not be held responsible for acts of God, or failure of any pumps, appliances, toilet, lights, or any other part that does not prevent us from fishing. We take great strides to make sure these occurances are rare, but things do fail from time to time. However, we can still catch fish and have a great time.
Tackle Rental:
All terminal tackle is incuded in your tackle rental fee. As for the rods and reels, if you break it or loose it, you bought it.
Tipping:
Gratuities for the captain are customary. Generally, 15% of the total cost of your fishing trip is the norm. You are not limited, of course! Feel free to reward exceptional service.
Fish Cleaning:
You are responsible for cleaning and packing your catch. We provide a fish cleaning table at the dock for your convenience. All fish carcasses are to be placed in the plastic cans provided. Professional fish cleaning services are available occasionally for a reasonable fee. Please ask your captain.
Size and Bag Limits:
It is your responsibility to abide by all state and federal fishing laws. A copy of salt water fish size and bag limits can be found at your local state office. You are allowed to keep a 2 day posession limit on a multi-day fishing trip. The captain or mate will also be glad to advise you on any fishing regulations. Any violation of fisheries laws is grounds for termination of a trip without a refund.
Captain Requests:
Two Fish reserves the right to change captain assignments at any time due to unforseen circumstances. All our captains are highly experienced and professional.
Drug Policy:
If a captain discovers illegal drugs on board during the voyage, your trip is terminated immediately. No refunds.
Directions to the Boat:
Pay attention to the mile marker signs heading South on highway US1. After passing mile marker 6, start paying close attention. You will pass a Shell gas station on your right hand side around mile marker 5 1/2. You will then pass a blinking caution light. Get in the left lane and SLOW DOWN. Look for a Burger King hidden off to the left. Make an immediate left after the Burger King. At the stop sign, go straight. You are on Fifth Street. Go on to the next stop sign and you will be at the intersection of Fifth Street and Fifth Avenue. At the four way stop on Fifth and Fifth, make a left. Make the next right onto Shrimp road, after passing Bernstein Park on your right. Take Shrimp road down about 1/3 of a mile past the large MTI/Tidal Energy/Constellation Yachts hanger and then Caterpillar diesel shop on your left. After passing Caterpillar shop, look for large empty lot and blue covered chain link fence. Turn left through this chain link fence through the gate. We are located at the far left corner of the lot.
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